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What To Do If You Get an Actron Air Fault Code - Air Conditioning Servicing Sydney

Arrow Air • Mar 15, 2023

What To Do If You Get an Actron Air Fault Code

Air Conditioning Servicing Near Me

There’s nothing worse on a hot or cold day than when your air conditioner stops working. With the ever-changing climate in Sydney and some harsh conditions, we are relying more on the air supply that we get from our cooling and/or heating services. Luckily for you, most system pauses are nothing to be too concerned about. However, if your Actron Air suddenly stops working, it may need some attention.


Actron Air is a renowned Australian company specialising in designing and manufacturing technologically advanced air conditioning systems. These air conditioning systems are known for their durability, they are energy efficient, and seamless performance. However, like with any appliance, there might be a time when your Actron Air conditioning system encounters a fault code. No need to panic – If your thermostat displays an Actron Air fault code, you’ll need to take note. Check out our handy guide below on what to do if you suddenly get an Actron Air fault code on your thermostat. 


Actron Air Conditioner Fault Codes and Their Meanings:


Before you call a professional, there are some steps that can be carried out to try and figure out the issue yourself in only a few minutes (hopefully).


It’s essential to take note when you receive a fault code before you reset your cooling and heating system. If the system continues to display the fault code, you’ll need to speak to a qualified technician. The technician will understand the problem and discuss a course of action with you.


E1 Outdoor coil sensor open or closed circuit

E2 Fault indoor coil out sensor

E3 Fault room sensor

E4 Fault indoor coil sensor

E5 Communication error between outdoor and indoor

E6 Fault Discharge temperature

E7 Fault outdoor coil sensor

E8 Fault outdoor discharge sensor

E9 High or Low Pressure/Phase error


If you are unsure as to what to do, you can always call our expert technicians and book a service call. Our fully licensed and fully certified reliable tradesmen are your local experts with the highest quality of work and over 25 years of experience with repairs, customer satisfaction, installation and troubleshooting. We have a comprehensive range of knowledge of all major brand air conditioners. Give Arrow Air Conditioning Sydney a call on 1300 734 248


How to Fix Common Actron Air Fault Codes:


  1. Turn off the power: Before attempting any troubleshooting, it's essential to turn off the power to your Actron Air heating and cooling system to ensure safety.
  2. Check connections and wiring: Some fault codes are typically caused by loose or damaged connections. Inspect the cable connections between the indoor and outdoor units, and ensure they are tight and secure. Look for any signs of damage or fraying on the wiring. If there is then call your local air conditioning experienced professionals who can replace it if necessary.
  3. Inspect the thermistors: For other fault codes it is crucial to examine the thermistors (temperature sensors) in both indoor and outdoor units. If they are poorly connected or damaged, this might trigger the fault codes. In such cases, reattaching or replacing the respective thermistors might resolve the issue.
  4. Clean filters and coils: Dirty filters or coils can cause temperature-sensing issues and can trigger fault codes. Regularly cleaning the filters and coils can aid in maintaining optimal heating and cooling performance and prevent such issues.
  5. Reset your system: After performing the necessary troubleshooting steps, turn the power back on and reset your system. This can help clear the fault code and may restore your air conditioner to normal operation.
  6. Contact a professional: If the fault code persists after attempting these steps, it is recommended that you contact an authorised Actron Air technician for further assistance. Our team of fully trained air conditioning technicians will be able to quickly assess and diagnose the issue you are having. With upfront pricing, you will have a clear idea of the cost and the timeframe to carry out the repairs.


The best prevention for faults is a good maintenance schedule For Your Air Conditioning Unit


Proper maintenance of your system can help prevent issues and prolong the life and energy efficiency of your Actron Air conditioning system. It will reduce the need for air conditioning repairs for both residential air conditioning and commercial air conditioning Sydney.


Proper maintenance includes: 

  1. Regular at-home cleaning of your system: For a checklist of how to maintain your system at home and prolong the life of your system, head to our handy At Home Maintenance Checklist. A regularly maintained system improves air quality and air flow.
  2. An annual maintenance air conditioner service: Air conditioning needs to feel the love too. For a list of what is included and why it is essential, head to our Service & Maintenance page. At Arrow Air, we provide annual maintenance for many of our customers, with a handy reminder service each year, so you have one less thing to worry about. Whether you have ducted air conditioning or a split system, it is equally important and highly recommended to have services and regular intervals.


Remember that even with the best maintenance, a system can break down. Commercial air conditioning Sydney and residential alike all need some love from time to time. Don’t try to fix the issue yourself, as it can be dangerous to you and your family. So whether it's at your home or office, we can complete the job and get your air conditioning services back on track. Give us a call on 1300 734 248 to organise a technician to come to look at the problem as soon as we can. 


What Other Air Conditioning Services Does Arrow Air Conditioning Sydney Provide?


While your air conditioner keeps you and your family or business warm in winter and cool in summer, we don't give much thought to the service needs of your systems until it's too late. Luckily for Sydney, our team here at Arrow Air have been servicing Sydney for over 25 years and have a wide range of air conditioning services that we can provide. From an air conditioner service to air conditioning repairs or new installation, we have you covered. We have experience with ventilation systems, split system units as well as ducted air conditioning services. Our local technicians are fully licensed and experts in major brands.


If you are after great service, high standards of workmanship, reliable technicians and customer satisfaction, then give us a call on 1300 734 248.


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